BankID users in Norway to face disruption

Norway’s 4.3 million BankID users face disruption from Thursday and into next week as the identification service switches operating provider.

Pictured is a women having computer troubles
BankID users in Norway may face some disruption from tomorrow. Pictured is a women having computer troubles.Photo by Elisa Ventur on Unsplash

On Thursday, BankID will begin the process of moving from its current operating service provider, Nets, to its new one, DXC. The company has said that users can expect some disruption to its services due to the switch.

“We have good control at all stages, and we have practised well on the relocation process together with the banks and suppliers. Although we do not expect complications, we have chosen to notify all BankID users that there may be some reduced availability in the next few days,” Ole Petter Aasen, product manager for BankID, said in a statement.

The relocation process is expected to last until Tuesday next week, but some times and days will be particularly prone to problems, according to the electronic identification company.

On Thursday, BankID and BankID on mobile will be unavailable to all customers from 12:01am–08.00 am. On Saturday, BankID with a code chip and code app may be unstable when used for online banking. However, BankID on mobile will work as usual.

From Thursday until Tuesday, it will also not be possible to activate or reactivate BankID and BankID on mobile. Users are therefore advised to check that BankID is up and running before the move starts on Thursday.

The company added that unforeseen technical issues could also occur, given the nature of the changes.

BankID is one of many electronic IDs used for everything from logging into the country’s digital health portal, Helsenorge, or checking your tax return. 

READ MORE: Everything foreigners in Norway need to know about electronic IDs

The identification service also warned users of fraudsters looking to exploit the potential disruptions caused by the change in providers. The ID service reminded users that it would never ask for login details over the phone, text, or email.

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Immigrants in Norway more likely to be affected by loneliness

A statistical analysis has found that immigrants in Norway experience greater loneliness and exclusion from society than the rest of the population.

Immigrants in Norway more likely to be affected by loneliness
Photo by Keenan Constance from Pexels

A report from Statistics Norway analyses data from several different studies.

Just under one in five immigrants are a little bothered by loneliness and nearly one in ten are very bothered by loneliness, whereas only five percent of the rest of the population are very bothered by loneliness.

“It has to do with the fact that immigrants are more often than others exposed to living conditions challenges such as low income and reduced health,” the report found.

There are over 700,000 immigrants in Norway, and they make up around 14 percent of the total population according to Statistics Norway.

People with health and financial problems are among those most likely to be affected by loneliness. 25 percent of those with health and financial problems are severely affected by loneliness.

Poor Norwegian language skills, limited contact with family, as well as facing discrimination and abuse are all cited as important factors in loneliness amongst immigrants.

“Loneliness among immigrants is also related to poor Norwegian skills, and that they face discrimination and problems with family contact,” the report states.

On the other hand, those with less to worry about financially, good Norwegian skills and frequent contact with family are less vulnerable to feeling the effects of loneliness.

READ ALSO: Seven things foreigners in Norway struggle with when trying to settle in

Homeowners are also less likely to feel lonely than those that rent.

“The fact that renting a home is associated with the risk of loneliness may be due to the fact that renting is often shorter term than home ownership and that it takes time establish roots in one place and establish relationships with neighbours and friends,” the report states.

Those whose partners aren’t in Norway are also more vulnerable to loneliness. The report found that having a spouse or partner that isn’t in Norway was a large risk factor.

Furthermore, being single, missing friends, and not trusting others are associated with significantly greater loneliness.

There were few differences in gender when it came to loneliness. However Polish women are rarely bothered by loneliness, the analysis found. On the other hand, women from Sri Lanka, Turkey and Somalia are more likely to feel lonely than the men.

Categorised by global region, those from Africa and Asia are the most likely to feel lonely and excluded from society and are two-and-a-half times more likely to feel lonely than the rest of the population.  

The report concludes that the Norwegian government should look at more general measures to improve living conditions and reduce inequality to reduce and prevent loneliness and social exclusion.