”We have lauded Norwegian on its innovation of bringing affordable and safe travel to millions across Europe," said Geoffrey Thomas, Editor-in-Chief at AirlineRatings.com. "Norwegian has brought a touch of class and non-stop innovation to the airline industry in Europe and now further afield, which makes Norwegian an airline to watch.”
The award comes after months in which the airline has faced frequent problems with delays and stranded passengers, following a string of technical problems with its new Boeing Dreamliner aircraft.
But it still beat Easyjet to second place and Germanwings to third. Its other main rival, Ryanair, didn't even make the list of Europe's top 10 budget airlines.
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”I am very pleased and happy about this recognition," said Norwegian's founder and chief executive Bjørn Kjos. "This proves that passengers appreciate our brand new, more environmentally friendly and comfortable aircraft, free inflight WiFi and low fares.”